Next Dental

The online dental supply company

Frequently Asked Questions about Next Dental

How do I register with ?
Getting started ?
How to Search and Add Products to Your Order ?
Place your order and Checkout ?
What are my payment options at ?
How do I check my Order Status ?
View Your Account ?
How do I know what my delivery costs and timescales will be ?

How do I register with ?
To place an order on our website, you will first need to register for a customer account. Without it, you may only browse our product catalogue without seeing the special offers and discounted prices.

  • First-Time Customers
    If you have not ordered from us before, you need to register for an online customer account. Registration is very easy and can be done by clicking Account Login at the top right hand of the homepage and simply register as a new customer.
  • Existing Customers
    If you have ordered from us before by phone or on the website, you need to enter a combination of your login details and password to access your account. Your login details can be remembered by the website and therefore these don’t have to be added each time you visit the site.
To get started using our web site:
  • Create an Online Customer Account and Login
  • If your practice is new to our website, click Account Login at the top right hand of the homepage register as a new customer.
  • Returning Customers — once you have created an account, all you need to do is Login every time you visit our web site.
You can search for products and add them to your order from any of the following:
Keyword Search
Browse Supplies
Special Offers
If you have ordered before and wish to reorder products, you can do so from either of the following:
Order from History
Shopping Lists
Item Code
Express order
Add your products to your shopping basket and follow the Checkout sign.
You can then verify your shipping and payment information.

What are my payment options at ?
We offer you several payment methods to suit your requirements :
  • Credit and Debit Card Payments
    Placing an order through our website and paying by credit or debit card automatically applies a 1% payment discount to your order total.
    We accept all major credit and debit cards including Visa, Mastercard and American Express.
  • Credit Account
    If you would like to arange a credit account with, simply place your order as normal through the website and select the Apply for a Credit Account option during checkout.
    Your application will be assessed, once approved your items will be dispatched.
    You will receive notification of application acceptance via email.

  • Other Methods
    If you would prefer to pay by other means, e.g BACS transfer or cheque, we can accommodate your requests.
    In these cases, all funds would need to have cleared before we are able to dispatch your items.
How do I check my Order Status ?
After your order is placed, you will receive an e-mail confirmation.
You can check your Order Status to view your order details, Track Your Order and print invoices.
Are all products available for next day delivery ?
Next day delivery is available for most products on our website, subject to stock availability. If required, current stock levels can be checked with one of our customer services representatives on 0800 862 0886.
If the product you're buying is not eligible for next day delivery, you will notice that the Delivery Symbol at the bottom of the product information page clearly shows the approximate delivery timescales.
Go to the My Account tab (top right hand side of home page) to view your Orders, Favourites, Your Details and Your Payments.

Our delivery policy is very simple. Please have a look at our extensive Delivery Information section.